Services

Passes to Question Period and Group Tours of Parliament

Gallery Passes: When Parliament is sitting, visitors may attend debates of the Senate and the House of Commons in the public galleries. Question Period takes place in both chambers. For information regarding the projected sitting days of Parliament, please refer to the Parliamentary Calendar.

For House of Commons passes: Groups of 10 persons or more must make arrangements through our Ottawa Office. Individuals may also make arrangements through our Ottawa office in order to request a seat, or may simply advise staff at the Visitor Welcome Centre for access to the Galleries on a first-come, first-served basis. The public gallery of the House of Commons has devices for persons using hearing aids set to T-mode.

For Senate passes: No arrangements are required in advance. Advise security staff at the entrance to the Visitor Welcome Centre and they will direct you to the Public Galleries of the Senate.

Tours: Free guided tours of Parliament are offered seven days a week. Reservations can be made through our office for groups of more than 10 people. The maximum number of people per tour is 50. A credit card number is required for reservations made on behalf of schools and other groups. Should it be necessary, tours must be cancelled at least two weeks prior to the tour date. If the tour is not cancelled, and the group fails to honour its reservation, a $100 No-show and Late Cancellation fee will be charged to the credit card. To help you plan your tour, you may want to consult the Parliamentary Calendar available on the Parliamentary Website, which gives you general information concerning the scheduled sitting days for both the Senate and the House of Commons chambers.

Constituency Office Services

Most of us, at one time or another, have needed assistance with issues pertaining to the federal government; whether it's obtaining program information, obtaining a passport, or even tracking down federal government cheques. The role of our constituency office is to provide a crucial liaison between the citizens of Sydney-Victoria and government, groups, agencies, organizations and individuals. The many functions of the constituency office include:
  • Maintaining current information on federal government programs and funding.
  • Receiving, recording and forwarding all messages from constituents to Mark.
  • Assisting to resolve problems or concerns of Sydney-Victoria constituents with numerous government departments and agencies.
  • Directing constituents to the appropriate level of government if their concern is not within the federal jurisdiction.

Knowing Where To Go

The federal nature of Canada has resulted in a division of responsibilities among three levels of government. Knowing who is responsible for what can speed up your request. Below, you will find some examples of programs and which level of government is responsible for them.

Federal - Income Taxation, Canada Pension Plan, GST, Seniors Benefit, Employment Insurance, Canada Post, Passports, Child Tax Benefit, National Defence, Immigration, Veterans Affairs, Revenue

Provincial - Child Support, Birth Certificates, Education, Health Care/MSI, Driver's License, Hunting and Fishing License, Land Registry, Workers' Compensation Board, Community Services

Municipal - Area Parks, Garbage Disposal, Property Taxes, Public transportation, Sewers and Sewage Treatment, Water Supply and Treatment, Snow Removal (other than Provincial Highways), Drainage, Local Police Protection, Fire Protection


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